Support

We're a small team and we read every message.

Email us

support@pibbow.app

We typically respond within 1–2 business days (Slovenia time).

Frequently asked

How is my data handled?

Pibbow requires an account and stores app data in the cloud. We do not show ads or sell child data. Read our privacy policy for the current processor and data-handling details.

Can I use the app without an account?

No. Google or Apple sign-in is required before anything is saved — the app asks you to sign in before it creates your child’s journal — because children, journal entries, and subscriptions belong to your cloud family.

How do I delete my account?

Use the account deletion page if you cannot sign in. Otherwise delete it in the app under Settings, Account, Danger zone — it is immediate, and for an account owner it deletes the family with it.

Can my family contribute?

Yes. Family sharing is included with your subscription, so invited family members can contribute to the same private journal.

I found a bug—where do I report it?

Please email support@pibbow.app with the steps to reproduce, your device model, and your app version.

Do you have a press or partnership contact?

Use the same address: support@pibbow.app.